Get in touch

We'd love to hear from you

Whether you've found a bug, have a feature idea, need help with a booking, or just want to say hello — drop us a line. We read every message.

✉️

General enquiries

Questions about the app, features, or how to get started.

hello@clublono.com
🐛

Bug reports

Found something broken? Tell us what happened and we'll fix it fast.

hello@clublono.com
💳

Billing & refunds

Questions about a paid session, Premium subscription, or a refund.

hello@clublono.com
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Privacy & data requests

Requests to access, correct or delete your personal data.

hello@clublono.com

Quick answers

How quickly will you reply?
We aim to respond within 1–2 business days. Bug reports are treated as urgent.
Is ClubLono free?
Running a single club is free forever. The optional Premium plan (£19.99/month) unlocks multi-club hosting, leagues, kiosk mode and more. See pricing.
Can I request a new sport or feature?
Absolutely. Email us with your idea and we'll review it for a future update.
How do I delete my account?
Open Settings → Account → Delete account in the app, or follow the steps at clublono.com/delete-account.
I need a refund for a paid session.
Contact the host first — they can issue a refund from the ClubLono dashboard with one tap. Full policy at clublono.com/refunds.